Virtual Offices

  • From 8.30am – 5.30pm Staff will answer on your personalized number; patient calls, queries, organizing appointments and ensuring that your clinic is not only running smoothly but thriving
  • Billing for surgical procedures
  • Receipting payments of accounts
  • Advising bookings & anaesthetist’s rooms of theatre lists
  • Requesting approval for surgery from Work Cover
  • Our team specializes in the use of Genie and Eclipse and are trained in several different systems (e.g. Total Care, Clinic to Cloud, Medical Directory, Cerner) to ensure that we can give the best possible service to our specialists. We also employ an offsite medical typist.
  • 24/7 Remote Access to your Software Program
  •  Recovery of aged debtors
  • Welcoming patients and visitors and providing arrival paperwork
  •   Writing manual receipts (doctor to provide stationery),
  •   Processing credit card payments (doctor to provide electronic direct charge facility) and
  •  Preparation of daily banking summary while the doctor is in session.
  •  Dictation and typing medical reports, consult notes etc.
  •  Organizing medical certificates including Work Cover certificates, Centrelink
  •  Flexibility for our reception staff to run sessional or outpatient clinics
  •  Cost Effective – Monthly Account – worked out in advanced so there are no surprises at the end of the month.
  •  Company Director available 24/7 to discuss any concerns with specialists
 
 
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Relief Staff

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Getting sick is a part of life, and there will be times where it can not be avoided and as a result, your employee's will have to call in sick. In 2018, Specialist and Surgical Support, will be expanding into relief staffing services for already established practices. 

Our fully trained team of medical receptionists, will be available on short notice, to cover unexpected leave or surge requirements to ensure that you can continue the day to day running of your practice. 

To enquire about this service please email admin@sassdifference.com or call Tara Claie on 0488588577.

 

 

 
 
 

Features Overview

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Feature 1

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Feature 2

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Feature 3

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